Terms & Conditions — bv998 Online Casino and Betting Platform

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and bv998 ("the Platform", "we", "us", "our") governing your access to and use of the bv998 website located at https://bv998.io and all associated services, games, promotions, and features offered therein.

By accessing, registering on, or using the bv998 platform in any capacity, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you must not use the bv998 platform.

To register and maintain an account on bv998, you must satisfy all of the following eligibility requirements at the time of registration and on a continuous basis throughout the duration of your account:

• You must be at least 21 years of age. bv998 does not permit access to persons under 21 years old under any circumstances.
• You must be a natural person acting in your own personal capacity. Corporate entities, trusts, and associations are not permitted to hold accounts.
• You must provide accurate, complete, and current information during the registration process. Providing false information constitutes a material breach of these Terms.
• You must not be subject to any self-exclusion order, whether imposed by bv998 or any other gaming platform, at the time of registration or at any point during which your account remains active.
• You must not be accessing the platform from a jurisdiction in which online gambling is explicitly prohibited by applicable law.

bv998 reserves the right to request documentary evidence of age, identity, and address at any time. This may include a national identity card (NID), passport, or other government-issued identification document. Accounts may be suspended pending completion of verification. bv998 operates a strict Know Your Customer (KYC) process in accordance with responsible gaming best practices.

Each player is permitted to hold one (1) account only on bv998. The creation of multiple accounts by the same individual — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and will result in the immediate closure of all associated accounts and the forfeiture of any balances held therein.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any third party. bv998 will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

• You must notify bv998 immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
• You may not allow any other person to use your bv998 account to place bets, access games, or conduct any financial transactions.
• bv998 accounts are non-transferable. You may not sell, transfer, or assign your account to any other party.
• You are responsible for ensuring that all information held on your account remains accurate and up to date. You must promptly notify us of any changes to your contact details or payment information.

All financial transactions on bv998 are denominated in Bangladeshi Taka (BDT). The platform accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank.

The minimum deposit amount is ৳200. Deposits are typically credited to your bv998 account balance within 30 seconds of confirmation from your payment provider. bv998 does not charge any fees for standard deposits; however, your payment provider may apply their own transaction charges.

• Withdrawal processing time: Withdrawal requests are typically processed within 5 to 10 minutes, subject to identity verification requirements and internal compliance checks.
• Withdrawal method: Withdrawals will be returned to the same payment method used for the most recent deposit on your account, in accordance with standard anti-money laundering (AML) requirements.
• Verification requirement: bv998 reserves the right to request identity verification before processing any withdrawal. This is a standard security measure and is not indicative of any wrongdoing.
• Minimum withdrawal: The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed.
• Bonus balances: Funds awarded as part of a bonus promotion cannot be withdrawn until all applicable wagering requirements have been satisfied in full.

bv998 reserves the right to delay or refuse the processing of any withdrawal where there are reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms. In such cases, the platform may request additional supporting documentation before proceeding.

bv998 offers promotional bonuses to eligible players, including but not limited to welcome bonuses, reload bonuses, cashback offers, and free spin promotions. All bonuses are subject to the specific terms and conditions communicated at the time of the offer, in addition to the general provisions set out in this section.

• Welcome bonus: New players are eligible for a welcome bonus of up to ৳20,000 on their first qualifying deposit. The bonus is subject to a wagering requirement that must be met within the specified time window. Full terms are displayed on the promotions page at the time of your first deposit.
• Wagering requirements: Unless otherwise stated, bonus funds must be wagered a minimum number of times before any associated winnings become eligible for withdrawal. The applicable wagering multiplier is specified for each individual promotion.
• Game restrictions: Certain games may contribute at a reduced rate — or not at all — toward the fulfilment of wagering requirements. Slot games typically contribute 100%; table games and live casino games may contribute at a lower percentage.
• One bonus per player: A player may hold only one active bonus at any time. Claiming a new bonus while an existing one is active may result in the forfeiture of the prior bonus.
• Abuse prevention: bv998 reserves the right to void bonuses and any associated winnings, and to close accounts, where bonus abuse — including the use of multiple accounts to claim the same promotion — is detected.
• Expiry: Unclaimed or unused bonus funds may expire after a period of inactivity. The applicable expiry period is communicated at the time of each promotion.

All bets placed on bv998 — whether on sporting events, casino games, or any other available market — are subject to the specific rules governing the relevant game or sport, in addition to the general provisions in these Terms.

• Once a bet has been confirmed and accepted by bv998, it cannot be cancelled or amended by the player.
• bv998 reserves the right to void any bet placed at incorrect odds due to a technical error, human error, or manifest pricing mistake. In such cases, the stake will be returned to the player's account.
• In the event of a dispute regarding the outcome of a sporting event, bv998 will rely on the official result as declared by the relevant governing body (e.g., ICC for cricket, FIFA for football, BPL official results for domestic cricket).
• bv998 reserves the right to suspend betting on any market at any time and without prior notice, including during live in-play events, where integrity concerns or technical issues arise.
• Maximum bet limits apply to all markets and game types. These limits are displayed within the relevant game or betting interface and may vary by event, game, or player account tier.
• Casino games use certified random number generation (RNG) technology provided by licensed third-party suppliers including Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. The outcomes of all RNG games are independent, random, and cannot be influenced by the platform or the player.

The following activities are expressly prohibited on bv998. Engaging in any of the conduct listed below constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Providing false, misleading, or fraudulent information at registration or at any subsequent stage of account use.
• Using automated software, bots, scripts, or any artificial intelligence tools to place bets, exploit games, or interact with the platform in a non-human manner.
• Exploiting software bugs, glitches, or errors in the platform's games or systems for financial gain. Any winnings obtained through the exploitation of errors are void and will not be paid out.
• Colluding with other players to gain an unfair advantage in any game, particularly in live poker or other multiplayer game formats.
• Engaging in match-fixing, insider betting, or placing bets using non-public information about the outcome of a sporting event.
• Using the bv998 platform to launder money or facilitate any financial crime. All suspicious transaction patterns are reported to appropriate authorities in accordance with applicable anti-money laundering obligations.
• Attempting to circumvent responsible gaming tools, self-exclusion measures, or account restrictions by creating new accounts or using third-party identities.
• Using chargebacks, payment disputes, or payment reversals as a mechanism to obtain funds without legitimately fulfilling the conditions of a wager.

bv998 is committed to promoting responsible gambling across Bangladesh. Gambling is intended to be a form of entertainment, and the platform provides a range of tools to help players maintain control over their gaming activity. These tools are available to all account holders free of charge and can be activated at any time through the account settings dashboard.

• Deposit limits: Players may set daily, weekly, or monthly deposit limits to control the amount of money they transfer to their bv998 account within a given period.
• Session time reminders: Players may configure alerts that notify them when a defined period of continuous play has elapsed.
• Self-exclusion: Players who wish to take a break from gambling may apply for a temporary or permanent self-exclusion. During a self-exclusion period, the player will be unable to log in, deposit, or place bets.
• Reality checks: Periodic pop-up notifications can be enabled to inform players of their session duration and current net win/loss position.

If you feel that gambling is negatively impacting your finances, relationships, or mental health, we strongly encourage you to contact our support team at [email protected] or visit our Responsible Gaming page for guidance and access to professional support resources. bv998 is strictly for adults aged 21 and above, and we take our duty of care to players seriously.

All content on the bv998 platform — including but not limited to the website design, layout, graphics, logos, text, software, game assets, and promotional materials — is the exclusive intellectual property of bv998 or its licensed third-party content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bv998 platform solely for your own personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, reverse-engineer, scrape, or commercially exploit any content from the platform without the express written consent of bv998.

To the fullest extent permitted by applicable law, bv998 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the platform — including but not limited to loss of funds, loss of data, loss of anticipated profits, or any other financial loss.

bv998 does not guarantee uninterrupted or error-free operation of the platform. Scheduled and unscheduled maintenance, third-party service outages, and circumstances beyond our reasonable control may result in temporary unavailability of some or all platform features. bv998 will not be liable for any losses incurred as a result of such interruptions.

bv998 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

bv998 uses industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your payment information is processed securely via our integrated payment partners including bKash, Nagad, Rocket, and Upay, and is not stored on bv998 servers in an unencrypted form.

bv998 reserves the right to amend, modify, or replace any part of these Terms at any time and at its sole discretion. Revised Terms will be posted on this page with an updated effective date. Where changes are material, bv998 will endeavour to notify registered players via the email address associated with their account, though this notification is provided as a courtesy and is not a condition of the amendment taking effect.

Your continued use of the bv998 platform following the posting of any amendment constitutes your binding acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease using the platform and contact support to arrange the closure of your account.

bv998 reserves the right to suspend, restrict, or permanently close any player account, and to void any bets or winnings associated with that account, at any time and without prior notice, where:

• The player has breached any provision of these Terms;
• bv998 has reasonable grounds to suspect fraudulent activity, money laundering, or other illegal conduct;
• The player is found to be under 21 years of age;
• The player is subject to a self-exclusion order and has attempted to circumvent it;
• Continued operation of the account poses a regulatory, compliance, or reputational risk to bv998.

A player may voluntarily close their bv998 account at any time by contacting support at [email protected]. Any real-money balance remaining in the account at the time of closure will be refunded to the player's most recently used payment method within a reasonable period, subject to the completion of any outstanding identity verification requirements.

These Terms shall be interpreted and governed in accordance with generally accepted principles of online gaming and consumer protection law. bv998 operates as a fair-play platform and is committed to resolving all player disputes in a timely, transparent, and equitable manner.

In the event of a dispute between you and bv998, you should in the first instance contact our customer support team at [email protected], providing full details of your complaint. bv998 aims to respond to all formal complaints within 5 business days (Bangladesh Standard Time, UTC+6). Where a dispute cannot be resolved through our internal complaints process, the matter may be escalated in accordance with the dispute resolution procedures communicated to you by our support team at that time.

Nothing in these Terms limits any rights you may have under applicable mandatory consumer protection laws that cannot be excluded or restricted by contract.